AI
ARNOLD I

1 reviews | Active since Jul 2012

03 Mar 2021, 08:02

Poor Service

Exceptionally poor service and theft of shareholder dividends. I am so “gatvol” of someone getting back to me and they never do. This company specializes at it. I had not received my dividends for a number of years. Upon Enquiry I was told the amount was nearly X amount, however I was short paid R2000+-. Again I enquired and was told that it was due to me claiming late . Next person I spoke to said not possible . They would investigate and get back to me. Mrs Smit. When I tried to call Mrs Smit I was told there was no one there by that name. The person took my details and guess what I am still waiting.

0
Replies (1)
Sanlam
Sanlam's reply03 Mar 2021, 08:14
Official
Dear Arnold

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations