AI
ARNOLD I
1 reviews | Active since Jul 2012
03 Mar 2021, 08:02
Poor Service
Exceptionally poor service and theft of shareholder dividends. I am so “gatvol” of someone getting back to me and they never do. This company specializes at it. I had not received my dividends for a number of years. Upon Enquiry I was told the amount was nearly X amount, however I was short paid R2000+-. Again I enquired and was told that it was due to me claiming late . Next person I spoke to said not possible . They would investigate and get back to me. Mrs Smit. When I tried to call Mrs Smit I was told there was no one there by that name. The person took my details and guess what I am still waiting.
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Replies (1)Sanlam's replyOfficial
03 Mar 2021, 08:14Dear Arnold
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply03 Mar 2021, 08:14
Official
Dear Arnold
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
