CM
Cma M
1 reviews | Active since Jul 2019
18 Sept 2024, 12:19
Poor service call center
The pots process no update last xommunication was sent on 9th of September on stage 6 since than nothing when calling to inquire or send email even whatsap no respond its even worse on line they not even pick up the call waiting for more than an hour even yestarday samething even now am still on line since 10:15 i just need update claim.People who claimed after me have already received their funds.Whatsa really happening?
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Replies (2)
Sanlam's replyOfficial
18 Sept 2024, 12:23Good day Cma
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply18 Sept 2024, 12:23
Official
Good day Cma
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
19 Sept 2024, 11:22Good morning
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply19 Sept 2024, 11:22
Official
Good morning
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care