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Vincent N

1 reviews | Active since Nov 2021

15 Nov 2021, 18:18

Poor service

My employee submitted my withdrawal on the 04 November 2021 since I have been waiting , they always say the employer has not submitted the withdrawal forms and I really need the money

0
Replies (8)
Sanlam
Sanlam's reply15 Nov 2021, 19:24
Official
Dear Vincent

We acknowledge receipt of your complaint. We have forwarded your complaint to the responsible team for further investigation.

Kind regards 
Sanlam Client Relations 
VN
Vincent N's update15 Nov 2021, 19:49
Reviewer Update
I need my money before Friday , you guys live of people money s and pain ,so please do job , this is starting to become a comedy show
Sanlam
Sanlam's reply16 Nov 2021, 08:59
Official
Dear Vincent 

We understand your frustration, our team is looking into and will provide you with feedback. 

Regards 
Sanlam Client Relations
VN
Vincent N's update16 Nov 2021, 13:45
Reviewer Update
U guys tell about response ,I want my money is in like 2mrw😡😡😡😡
Sanlam
Sanlam's reply16 Nov 2021, 15:02
Official
Dear Vincent 

Please allow our team to look into the matter. We are following up with the responsible department to confirm receipt of your claim forms.

Regards 
Sanlam Client Relations
VN
Vincent N's update17 Nov 2021, 13:18
Reviewer Update
Guys I really need my money , I have bills to pay and my life has stopped I waiting for u guys wf_***
Sanlam
Sanlam's reply17 Nov 2021, 15:41
Official
Dear Vincent 

Please note that we may only proceed with the claims process if all the documents are in order. 

Regards
Sanlam Client Relations
VN
Vincent N's update17 Nov 2021, 18:32
Reviewer Update
All my documents are in order even the employer has escalated the issue