LN
Lerato N
1 reviews | Active since Mar 2026
09 Mar 2026, 12:39
Poor service
I just want tosay that I have never experience this kind of service before,especially with regards to the pension withdrawal from sanlam and now it over 30 days and no communication is ever sent to me, I have submitted the documents on 02 of February 2026 and the only communication I received was on 06 February 2026 by sms regarding my claim withdrawal till today, no feedback, I tried their whatsapp service didn't even help me in a slightest, sent them email, no response till today
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Sanlam's replyOfficial
09 Mar 2026, 12:43Good afternoon, Lerato
We are sorry to learn of your poor service experience.
Please send us a private reply with your ID number.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience.
Please send us a private reply with your ID number.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply09 Mar 2026, 12:43
Official
Good afternoon, Lerato
We are sorry to learn of your poor service experience.
Please send us a private reply with your ID number.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience.
Please send us a private reply with your ID number.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care