Poor service at the Bellville Sanlam Client Care Walk in centre

<p>I went to the Bellville Sanlam Client Care walk in centre and was greeted with extremely poor service from the person at reception. I wanted to withdraw funds on one of my investment policies and really struggled to just start the process or obtain the forms necessary. The lady in question basically told me that she could not help me and the person I spoke to at the Sanlam call centre who directed me to the walk in centre does not know what she was talking about. I cannot believe that Sanlam can allow people with such poor people s****s to be the face of their organisation at the face to face client care centres. </p>