EP
Errol P
1 reviews | Active since Feb 2021
12 Feb 2021, 06:46
Poor service and support
It takes SAFRICAN 2 weeks to process a small death claim. Poor service no feedback. Very disappointing after being a client for more than 15 years.
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Sanlam's replyOfficial
12 Feb 2021, 12:31Good afternoon Errol. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have asked one of representatives to give you a call. In the meantime, please know that we value your support.Kind Regards,Safrican Team
Sanlam's reply12 Feb 2021, 12:31
Official
Good afternoon Errol. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have asked one of representatives to give you a call. In the meantime, please know that we value your support.Kind Regards,Safrican Team