LF
Luvuyo F
1 reviews | Active since Aug 2023
19 Apr 2024, 10:12
Poor service and bad treatment from Assupol
I have a policy at assupol army foundation which is I put a claim on Tuesday 16th April 2024 for my father and the funeral is tomorrow on the 20th April 2024 I havent received the money so that I could help in terms of the funeral preparations I am very very angry with their services my policy number is MFFIP090389 (MPID ***)
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
19 Apr 2024, 10:35Dear Luvuyo, our sincerest condolences on the passing of your father. We are in urgent communication with the claims management team to confirm when the claim payment will be released to your account. We note that the claim has already been processed and payment is in queue. Regards, Assupol Complaints Manager
Sanlam's reply19 Apr 2024, 10:35
Official
Dear Luvuyo, our sincerest condolences on the passing of your father. We are in urgent communication with the claims management team to confirm when the claim payment will be released to your account. We note that the claim has already been processed and payment is in queue. Regards, Assupol Complaints Manager