RM
Rethabile M
1 reviews | Active since Mar 2026
31 Mar 2026, 00:54
Poor service
i submitted a withdrawal for a wealth bonus on my life but Sanlam has not responded to any of my emails or processed the payout. This was done on the 6th March 2026 and the progress of the claim has been standing on "in progress" since the 6th and they advise that thr transaction will take 10 business days. They don't even respond to follow up emails. WHAT IS THIS!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
31 Mar 2026, 07:33Good day Rethabile We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply31 Mar 2026, 07:33
Official
Good day Rethabile We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
31 Mar 2026, 10:31This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply31 Mar 2026, 10:31
Official
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care