POOR SERVICE

Poor service from Sanlam from management down to switchboard operator i wonder y we trust these people with our money when they cant even phone you back when you have already left message i have put in a claim for my money 3 months back and yet every time i do a follow up i am send from pillar to post as if i am owing them its my money and i would like some one to call me from them and update me on the status of my claim my name is Tiisetso Mokubung ***ref nu ***6 please do something!!!!!!!!!!!!!!!!!!!!!!!!