RB
Ryno B
1 reviews | Active since Jan 2025
15 Jan 2025, 09:15
Poor service
I app**** in December 2024 for a Sanlam Two Pot withdrawal. According to their internet pages it would take 10 days. It is now almost 36 days later and I'm still waiting. I communicated on their Whatsapp and emails. They will respond with different date for completion. Nobody calls me. I don't know what is going on. This is very poor service. Hope this will motivate a Sanlam Rep to call me for some information about my problem.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
15 Jan 2025, 09:34Good day Ryno
Thank you for getting in touch with us. We apologise for the poor service you have received and have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Thank you for getting in touch with us. We apologise for the poor service you have received and have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply15 Jan 2025, 09:34
Official
Good day Ryno
Thank you for getting in touch with us. We apologise for the poor service you have received and have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Thank you for getting in touch with us. We apologise for the poor service you have received and have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
RB
Ryno B's updateReviewer Update
15 Jan 2025, 09:46Good morning. Let see
RB
Ryno B's update15 Jan 2025, 09:46
Reviewer Update
Good morning. Let see
Sanlam's replyOfficial
15 Jan 2025, 16:55This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply15 Jan 2025, 16:55
Official
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care