CL
Charity L
1 reviews | Active since Feb 2017
09 Oct 2024, 12:28
poor service
I have been holding for 30 minutes still no answer I just want to be helped with changing of my banking details. And want to be explained to because now my policy has been transferred by them to matrix. there as some questions that I want answers from them.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
09 Oct 2024, 12:34Good day Charity
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply09 Oct 2024, 12:34
Official
Good day Charity
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
10 Oct 2024, 15:16Good day Charity
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
Sanlam's reply10 Oct 2024, 15:16
Official
Good day Charity
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care