TC
Tess C

1 reviews | Active since Apr 2017

15 Jan 2025, 11:48

Poor service

I am still waiting on feedback from Masego regarding my claim.

She called on Monday saying she will keep me updated on the progress but to now I don’t have my update of what is happening with my claim.

Why is it taking so long for your company to process our payments? It’s been almost a month since we submitted

0
Replies (1)
Sanlam
Sanlam's reply15 Jan 2025, 12:40
Official
Good day Tess

We are sorry to hear that your complaint has not been resolved yet.  We are following up with the relevant team.

Regards
Sanlam Client Care