Poor service

Item: Sanlam
Rating: 1
Author: Gugu L

It has been 2 weeks that l have tried to make a withdrawal on Policy *** and it's completely ignored. Very frustrating

Helpful (0)

Replies (4)

Sanlam's replyOfficial

25 Nov 2024, 07:32

Good morning Gugu

We are sorry to hear about your poor service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's reply25 Nov 2024, 07:32

Official

Good morning Gugu

We are sorry to hear about your poor service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's replyOfficial

25 Nov 2024, 15:36

Good afternoon

We have received feedback that an email has been sent to you.

Please respond to it.

Regards
Sanlam Client Care

Sanlam's reply25 Nov 2024, 15:36

Official

Good afternoon

We have received feedback that an email has been sent to you.

Please respond to it.

Regards
Sanlam Client Care

Gugu L's updateReviewer Update

27 Nov 2024, 16:15

A million thanks to Sanlam for addressing my concerns especially Elphia who went above and beyond to resolve my matter and kept me informed throughout.

Thank you

Gugu L's update27 Nov 2024, 16:15

Reviewer Update

A million thanks to Sanlam for addressing my concerns especially Elphia who went above and beyond to resolve my matter and kept me informed throughout.

Thank you

Sanlam's replyOfficial

27 Nov 2024, 16:23

Good day Gugu

Thank you very much for taking the time to notify us of your experience. We will ensure the necessary recognition is passed on to the relevant consultant.

Regards
Sanlam Client Care

Sanlam's reply27 Nov 2024, 16:23

Official

Good day Gugu

Thank you very much for taking the time to notify us of your experience. We will ensure the necessary recognition is passed on to the relevant consultant.

Regards
Sanlam Client Care