zL
zerilda L
1 reviews | Active since Apr 2014
01 Jul 2021, 16:41
poor service
i have been sending numerous emails and making phone calls, but does not any replies on my emails. calls i am making is useless. i have been trying to get urgent assistance regarding my funeral policy.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
01 Jul 2021, 16:45Dear Zerilda
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply01 Jul 2021, 16:45
Official
Dear Zerilda
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
02 Jul 2021, 13:50Good day, Zerilda
We couldn't trace your record with your ID number. Please provide your policy number in the private field for further investigation.
Regards,
Sanlam Client Relations
We couldn't trace your record with your ID number. Please provide your policy number in the private field for further investigation.
Regards,
Sanlam Client Relations
Sanlam's reply02 Jul 2021, 13:50
Official
Good day, Zerilda
We couldn't trace your record with your ID number. Please provide your policy number in the private field for further investigation.
Regards,
Sanlam Client Relations
We couldn't trace your record with your ID number. Please provide your policy number in the private field for further investigation.
Regards,
Sanlam Client Relations