OK
Oratile K
1 reviews | Active since Oct 2019
10 Apr 2025, 18:05
Poor service
I made a claim with Sanlam and I still haven’t received any response for my claim. That time we’re told that claims take 24 to 48 hours. It’s been a week already and no one called me. This is worse than ever because we don’t know where we stand with my kids.
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Replies (2)
Sanlam's replyOfficial
10 Apr 2025, 18:21Good day Oratile
We apologise for your service experience and have requested the Client Care Centre department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the Client Care Centre department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply10 Apr 2025, 18:21
Official
Good day Oratile
We apologise for your service experience and have requested the Client Care Centre department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the Client Care Centre department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Apr 2025, 10:32Good morning Oratile
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply11 Apr 2025, 10:32
Official
Good morning Oratile
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care