BM
Bruce M
1 reviews | Active since Sept 2012
27 Jan 2020, 10:27
Poor service
Companies when you want to do provident funds for your employees check first if that company has a good customer service and will pay out what it owes.l resigned from work in October 2019. And was told the provident fund will take 6 to 10 working days after 2 months of resignation.am still waiting for that pay out .they don't inform you about the progress. You must call yourself.and each time you call there is a new thing to delay the payment. This is so frustrating.we're can we get help..or will l ever get that money ...?
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Replies (2)
Sanlam's replyOfficial
27 Jan 2020, 10:53Good day, Bruce
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Client Relations
Sanlam's reply27 Jan 2020, 10:53
Official
Good day, Bruce
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Client Relations
Sanlam's replyOfficial
27 Jan 2020, 13:05Good day, Bruce
We were informed that a consultant has e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
RegardsClient Relations
We were informed that a consultant has e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
RegardsClient Relations
Sanlam's reply27 Jan 2020, 13:05
Official
Good day, Bruce
We were informed that a consultant has e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
RegardsClient Relations
We were informed that a consultant has e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
RegardsClient Relations