POOR SERVICE

Imagine using your airtime to be transferred whole day to different departments The consultants you speak to sounds very promising only to find out that you once again at the wrong department. I have been on the phone whole day calling with no success. I am traumatized by having to speak about my mom's death and explaining same story to everyone I speak to. Is there no light at the end of this tunnel Can I please get one direct person to deal with

One consultant is so aware that clients is being transferred whole time she actually told me I must say to the next person. I will not drop this call u less Richard or Lerato helps me Now where is Richard and Lerato????

No I cant, you putting me under so much stress about this Please help Someone Anyone