SL
Sylvia L
1 reviews | Active since Oct 2024
21 Oct 2024, 09:09
Poor service
Since September two pot system started i have been calling you and asking you to update my portfolio as there is nothing nd i am want to do withdrawals. I am soo disappointed with your services i hve spent almost R500 airtime to call you nd i havent receoved my assistance. Also sent emils but no help.
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
21 Oct 2024, 09:13Good day Sylvia
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply21 Oct 2024, 09:13
Official
Good day Sylvia
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Oct 2024, 15:37 Good day Sylvia
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
Sanlam's reply22 Oct 2024, 15:37
Official
Good day Sylvia
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
SL
Sylvia L's updateReviewer Update
23 Oct 2024, 21:54Yes i was contacted but not been assisted was told that will be contacted its either Wednesday or Thursday,am patiently waiting for tomorrow and nd hopefully i will be assisted right away because it hs been long now
SL
Sylvia L's update23 Oct 2024, 21:54
Reviewer Update
Yes i was contacted but not been assisted was told that will be contacted its either Wednesday or Thursday,am patiently waiting for tomorrow and nd hopefully i will be assisted right away because it hs been long now
Sanlam's replyOfficial
24 Oct 2024, 09:07 Good day Sylvia
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply24 Oct 2024, 09:07
Official
Good day Sylvia
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
SL
Sylvia L's updateReviewer Update
25 Oct 2024, 16:06Good day,
I was contacted by Penny Lupuwa, unfortunately she updated the cell number incorrectly, kindly get back to me
I was contacted by Penny Lupuwa, unfortunately she updated the cell number incorrectly, kindly get back to me
SL
Sylvia L's update25 Oct 2024, 16:06
Reviewer Update
Good day,
I was contacted by Penny Lupuwa, unfortunately she updated the cell number incorrectly, kindly get back to me
I was contacted by Penny Lupuwa, unfortunately she updated the cell number incorrectly, kindly get back to me
Sanlam's replyOfficial
25 Oct 2024, 16:19 Good day Sylvia
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply25 Oct 2024, 16:19
Official
Good day Sylvia
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care