poor service
I just cancelled my policy a month ago but to my surprise i got an email saying i am in arreas.i cancelled my policy but how do i get debited????the consulted who helped me never gave me reference for cancellation or a proof of cancellation.how can it be so difficult to cancell a policy when its easy to enroll it.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
03 May 2018, 07:10Good day,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
For your convenience, please note our dedicated complaint channels: ***
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's reply03 May 2018, 07:10
Official
Good day,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
For your convenience, please note our dedicated complaint channels: ***
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's replyOfficial
14 May 2018, 14:00Good day,
We refer to our direct e-mails and confirm that the policy was cancelled.
Proudly Serving.
Assupol complaints manager
Best regards,
Sanlam's reply14 May 2018, 14:00
Official
Good day,
We refer to our direct e-mails and confirm that the policy was cancelled.
Proudly Serving.
Assupol complaints manager
Best regards,
Sanlam's replyOfficial
14 May 2018, 14:00Good day,
We refer to our direct e-mails and confirm that the policy was cancelled.
Proudly Serving.
Assupol complaints manager
Best regards,
Sanlam's reply14 May 2018, 14:00
Official
Good day,
We refer to our direct e-mails and confirm that the policy was cancelled.
Proudly Serving.
Assupol complaints manager
Best regards,