VM
Victor M
1 reviews | Active since Jan 2017
12 Apr 2018, 14:52
Poor service
I activated a funeral cover with Asssupol. Its been months of debit orders and no written communication of confirmation. I would like to be contacted with regards to this. I find it to be extremely poor service. Money been taken, however no acknowledgment. Fix this
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Sanlam's replyOfficial
12 Apr 2018, 15:17Dear Victor,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's reply12 Apr 2018, 15:17
Official
Dear Victor,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,