NK
Nsovo K

1 reviews | Active since Jul 2018

29 May 2025, 17:56

Poor service

I need feedback on wf_‪***6‬ log number.

I have been calling the line for the past days and had to wait for over 40 minutes but still couldn't get to a consultant. Why is always that for you to take clients serious they have to lodge a complain first?..

0
Replies (2)
Sanlam
Sanlam's reply30 May 2025, 07:40
Official
Good day Nsovo

We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply09 Jun 2025, 13:06
Official
Good day Nsovo 
 This is just to confirm that you have been contacted via email.  Regards
Sanlam Client Care