SM
Shamoná Moss
1 reviews | Active since Aug 2020
03 Apr 2024, 14:37
Poor Service
So first of all, we've been dialing Sanlam non stop without answer! Spending loads of money running out of airtime. Did a EFT for the missed premuim of March so has to pay March and April, did that, then they took the debit order amount as well? Looking for a refund obviously. Just poor. After this, I certainly do not want to be with Sanlam anymore.
Helpful (0)
Replies (4)0
Replies (4)Sanlam's replyOfficial
03 Apr 2024, 14:49Good afternoon Shamoná
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply03 Apr 2024, 14:49
Official
Good afternoon Shamoná
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Apr 2024, 10:44Good morning Shamoná
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply04 Apr 2024, 10:44
Official
Good morning Shamoná
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
SM
Shamoná Moss's updateReviewer Update
04 Apr 2024, 11:38Thanks so Celia Smith for excellent service!
Problem was resolved
Problem was resolved
SM
Shamoná Moss's update04 Apr 2024, 11:38
Reviewer Update
Thanks so Celia Smith for excellent service!
Problem was resolved
Problem was resolved
Sanlam's replyOfficial
04 Apr 2024, 11:41Thank you for letting us know, Shamoná.
We will relay this message to Celia as well.
Regards
Sanlam Client Care
We will relay this message to Celia as well.
Regards
Sanlam Client Care
Sanlam's reply04 Apr 2024, 11:41
Official
Thank you for letting us know, Shamoná.
We will relay this message to Celia as well.
Regards
Sanlam Client Care
We will relay this message to Celia as well.
Regards
Sanlam Client Care
