Poor Service
I have some funds invested with Sanlam and would like to make a withdrawal of the funds. Contradicting information is conveyed to me with regards to withdrawing the funds. I require documents to withdraw the funds, I am told to contact my ex- employer which I left in May 2022. I am worried about investing my funds with a financial Insititute which provides contradicting information. I have also sent an e-mail requesting information and a response. 48 hours have elapsed. Poor Service!!!!
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
09 Dec 2022, 11:22Good day Pranalen
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply09 Dec 2022, 11:22
Official
Good day Pranalen
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
09 Dec 2022, 13:59Good afternoon
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply09 Dec 2022, 13:59
Official
Good afternoon
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care