NB
Nydia B
1 reviews | Active since Sept 2018
03 Sept 2024, 08:54
Poor Service
Requested a transfer quote 06 August 2024, two weeks ago I was told will have it end of August, still not received and you cannot get through when you call you hold on for over an hour. How can it take over a month for a quote no wonder clients moving their business
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
03 Sept 2024, 09:07Good day Nydia
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply03 Sept 2024, 09:07
Official
Good day Nydia
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
05 Sept 2024, 14:23 Good day Nydia
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
Sanlam's reply05 Sept 2024, 14:23
Official
Good day Nydia
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care