MM
Mjuleka M
1 reviews | Active since Nov 2024
14 Nov 2024, 15:17
Poor Sanlam service
I have contacted Sanlam countless times for assistance regarding my IRP 5 information. They have informed me through automated responses that they will get back to me. However I have not been assisted for over 3 weeks.
I have contacted them through 3 mediums (email, telephone and WhatsApp) and none have yielded any results.
Sanlam this is poor service and it is unacceptable.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
14 Nov 2024, 15:22Good afternoon Mjuleka
We are sorry to learn that you are struggling to receive assistance from us.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
We are sorry to learn that you are struggling to receive assistance from us.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
Sanlam's reply14 Nov 2024, 15:22
Official
Good afternoon Mjuleka
We are sorry to learn that you are struggling to receive assistance from us.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
We are sorry to learn that you are struggling to receive assistance from us.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
MM
Mjuleka M's updateReviewer Update
14 Nov 2024, 15:35Thank you .
MM
Mjuleka M's update14 Nov 2024, 15:35
Reviewer Update
Thank you .
Sanlam's replyOfficial
15 Nov 2024, 16:03Good afternoon Mjuleka
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2024, 16:03
Official
Good afternoon Mjuleka
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care