LN
Lorinda N
1 reviews | Active since Dec 2009
09 May 2019, 14:21
POOR SANLAM GAP COVER?
I have received unacceptable service from the gap cover. Tried phoning and no consultants available to speak to and was holding on for over half an hour. Ticket number is ********** for policy ********** see below email of confirmation. I need feedback asap else will lodge a complaint on hellopeter.com and Sanlam.
My claim has been submitted on 10 April 2019 and have had no feedback what so ever. I was thinking that this is a good product and a SANLAM product but clearly mislead.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
09 May 2019, 14:45Dear Lorinda
We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for this matter to be investigated.
Regards,
Client relations
We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for this matter to be investigated.
Regards,
Client relations
Best regards,
Sanlam's reply09 May 2019, 14:45
Official
Dear Lorinda
We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for this matter to be investigated.
Regards,
Client relations
We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for this matter to be investigated.
Regards,
Client relations
Best regards,
Sanlam's replyOfficial
14 May 2019, 15:00Dear Lorinda
Thank you for bringing this matter to our attention . We have been informed that feedback was provided.
Kind Regards,
Client relations
Thank you for bringing this matter to our attention . We have been informed that feedback was provided.
Kind Regards,
Client relations
Best regards,
Sanlam's reply14 May 2019, 15:00
Official
Dear Lorinda
Thank you for bringing this matter to our attention . We have been informed that feedback was provided.
Kind Regards,
Client relations
Thank you for bringing this matter to our attention . We have been informed that feedback was provided.
Kind Regards,
Client relations
Best regards,