Poor Poor services

Good day,very disappointed in you people,my father always said my son take out your cover with people that can be trusted and that are long in the business,like sanlam.Well dad I listen to you and trust sanlam,but today I am disappointed in my self that I did.Since 10/01/2022 when I put in my disability claim by sanlam indie a division of sanlam no person has contact me yet,if I didn't follow up then there is no news from this people,I mean absolutely no communications from this people,I don't even know if they send me the Wright claim forms,but they do advertise there company very well and specifically how fast they handle there claims,well I do have news for you,there is no such thing,there is no phone number to contact them only on mails,and even this don't help,poor poor service