POOR POOR SERVICE AND DISRESPECT

I would never recommmend Sanlam to anyone. I wrote a letter on behalf of my father who is retired. They would not pay out a claim on a deceased family member that he had insured; due to discriminatory reasons against elderly dependants. I wrote a letter of complaint and the matter was never addressed. My father thereafter cancelled the funeral cover. Its been 5 months and they continue to debit a portion of the funeral cover. It's despicable....