KM
Khona M

1 reviews | Active since Mar 2021

28 Feb 2024, 14:28

Poor Performance

I have been paying 2 investments at Sanlam for more than 5 years. When I follow up to check its performance, I am told they cannot find any of my investments / policies.

0
Replies (4)
Sanlam
Sanlam's reply28 Feb 2024, 14:31
Official
Good day  Khona

We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
Sanlam Client Care 
KM
Khona M's update29 Feb 2024, 21:38
Reviewer Update
Multid Forsanicovr ***1
Multi Forsci Rf ***9

Can someone please call me on the number I have provided. You really have no respect for your clients. For someone that has been your client for more than 10 years and you dont even have the decency to call and pretend to care. This is disgusting service you are providing.
Sanlam
Sanlam's reply01 Mar 2024, 07:48
Official
Good day Khona

Thank you for the information. We have referred it to the relevant department. Regards
Sanlam Client Care
Sanlam
Sanlam's reply04 Mar 2024, 12:28
Official
Good afternoon Khona

We have received feedback that Sanlam Investments has been in touch with you and that Sanlam Icover has sent you an email.

Regards
Sanlam Client Care