POOR PERFORMANCE

Item: Sanlam
Rating: 1
Author: Hannelie L

Placed a review during the week of 11 December '23. Received a notification that Sanlam Trusts has sent me an email on the 14th of December '23. Still no feedback and still no service.......Frustrated beyond words......

Helpful (0)

Replies (2)

Sanlam's replyOfficial

18 Dec 2023, 07:58

Good day Hannelie
We are sorry to hear that your complaint has not been concluded yet. We have escalated your complaint to Sanlam Trust.

Regards
Sanlam Client Care

Sanlam's reply18 Dec 2023, 07:58

Official

Good day Hannelie
We are sorry to hear that your complaint has not been concluded yet. We have escalated your complaint to Sanlam Trust.

Regards
Sanlam Client Care

Sanlam's replyOfficial

18 Dec 2023, 15:37

We hereby confirm that the consultants from Sanlam Trust have tried to call you but have been unsuccessful.

We refer you to the email sent on 12 December 2023 providing you with feedback. Please respond to the email for further assistance. The email has been sent to the email address you provided.

Regards
Sanlam Client Care

Sanlam's reply18 Dec 2023, 15:37

Official