kW
karen W

1 reviews | Active since Aug 2011

18 Jul 2018, 09:01

poor me looking after dad for years but they wont break the rules for me to recieve his small pension

say they cannot change the rules of the pension fund ...... I have looked after my dad as if I was his wife for thirty years and they cant transfer his pension fund to me?????? This is a load of ******* my mom died when I was sick so virtually I have been the wife looking after him all this time when he got alzheimers I looked after him full time until I couldn't cope any more managing director of Sanlam show you have a heart and that I deserve the small pension for looking after him all my life ... I never got married my dad is or was my only family

0
Replies (3)
Sanlam
Sanlam's reply18 Jul 2018, 10:10
Official

We acknowledge your posting. Please provide us with the relevant reference numbers/ID of you ****her for us to be able to escalate your posting to the correct department.

Regards

Client Relations

Sanlam
Sanlam's reply18 Jul 2018, 10:44
Official

Good day

The complaint is currently with ACA Employee benefits complaints department, we will request that they provide you with feedback.

Kind Regards,

Client Relations

Sanlam
Sanlam's reply18 Jul 2018, 15:56
Official

Dear Ms West

We received the following feedback from ACA Employee Benefits department.

We are bound by the rules of the Fund and the Pension Funds Act. Although we have empathy with your situation, we are unable to provide any further assistance. If you are dissatisfied with our feedback, you have the right to log a complaint with the Office of the Pension Funds Adjudicator.

Regards,

Client Relations