POOR INTERNET ACCESS AT SANLAM
Why does Sanlam take their server off-line on the first of the month? I am sure that thousands of their customers, like me, need to check their investment balances on the first of the month. This seems to happen often on the first. MOST FRUSTRATING.
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Replies (2)
Sanlam's replyOfficial
01 Oct 2019, 19:56Dear Mike
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply01 Oct 2019, 19:56
Official
Dear Mike
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
02 Oct 2019, 09:53Good day
We were informed that a consultant will contact you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Regards
Client Relations
We were informed that a consultant will contact you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Regards
Client Relations
Sanlam's reply02 Oct 2019, 09:53
Official
Good day
We were informed that a consultant will contact you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Regards
Client Relations
We were informed that a consultant will contact you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Regards
Client Relations