Poor disgusting service

Disgusting service!!! I requested termination of plan because of your poor service and you're taking me back n forth ehen I eant my money back. I have a tax free savings accounted with you, the estimated amount is less than what I've saved and on top of that each time I submit my form you're telling me it's outdated rbrn aftet I submitted the latest one you sent. Im sick and tired of yoi I want my money back.