Poor Customer service response

Item: Sanlam
Rating: 1
Author: Conita A

i have requested someone from your office to call me still no , i have received a email to advise they will be in touch with me,

Helpful (0)

Replies (2)

Sanlam's replyOfficial

08 Oct 2021, 11:37

Dear Conita

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Sanlam's reply08 Oct 2021, 11:37

Official

Dear Conita

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Sanlam's replyOfficial

08 Oct 2021, 14:43

Dear Conita

We received feedback that the consultant made contact with you and provided you with the necessary information. Please reply directly to the e-mail address given so that they may continue with your request.

Kind regards,
Sanlam Client Relations

Sanlam's reply08 Oct 2021, 14:43

Official