AC
ADRIANA C
1 reviews | Active since Jan 2025
21 Dec 2020, 12:29
Poor customer service. Double debit order!
I noticed my debit order deducted twice and sent a mail to Assupol asking when it will be reversed. This was two weeks ago. Sent a reminder this past weekend. No response or reversal yet!
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Sanlam's replyOfficial
21 Dec 2020, 12:59Dear Adriana,
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team
Sanlam's reply21 Dec 2020, 12:59
Official
Dear Adriana,
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team