SS
Seema S

1 reviews | Active since Apr 2023

30 Apr 2026, 10:50

Poor customer service

Trying to contact them via phone and wattsapp and no response, just wasting airtime and data. Take your AI robot answers and shove it, I need to speak to a person. No feedback within two days will result in escalation and cancelations.

0
Replies (2)
Sanlam
Sanlam's reply30 Apr 2026, 11:01
Official
Good morning, Seema

We are sorry to learn of your poor service experience.

Please send us a private reply with an indication of what your enquiry/request is.

On receipt of this information, we will escalate the matter for assistance.  

Kindly note that we will use the information you provide only to assist with this matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply05 May 2026, 10:21
Official
Good day, Seema 

This is to confirm that feedback was provided to you via remail. Please respond to the email for further assistance. 
 
Regards
 Sanlam Client Care