NM
Neo M
1 reviews | Active since Mar 2026
13 Mar 2026, 17:25
POOR CUSTOMER SERVICE
I had 2 active funeral cover policies with them only to find out that one policy has been deactivated because I claimed for the person I had covered. I never made that claim, I never received any money but my policy was deactivated without me knowing. Apparently they made a mistake.
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Replies (2)
Sanlam's replyOfficial
13 Mar 2026, 17:31Good day, Neo
We are sorry to learn of your negative experience and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
We are sorry to learn of your negative experience and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Sanlam's reply13 Mar 2026, 17:31
Official
Good day, Neo
We are sorry to learn of your negative experience and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
We are sorry to learn of your negative experience and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
16 Mar 2026, 13:06Good day, Neo
This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's reply16 Mar 2026, 13:06
Official
Good day, Neo
This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care