1 reviews | Active since Jul 2013
POOR CUSTOMER SERVICE
<p>I recently decided to startcplanning for my retirement. After i did a lot of research i decided to make contact with Sanlam. I wdnt online and left my details on their website for them to contact me. The following day i received a call from the office to listen to my needs and told me that a agent in my area will get in contact with me within 24 hours. Its been 5 days and nobody made contact with me. I am contenplating on rather going to another company that maybe wants my business. I am not sure why i have not received as yet, maybe because i dont want to pay thousands for a retirement fund. I would not refer anybody to sanlam ever!!!!</p>
Dear Duenette
We acknowledge receipt of your post and regret to hear that you have not been contacted yet. We'll follow up on this urgently on Monday and provide feedback to you. We trust we'll still be able to address your needs.
Regards
Sanlam Client Relations
Dear Duenette
We acknowledge receipt of your post and regret to hear that you have not been contacted yet. We'll follow up on this urgently on Monday and provide feedback to you. We trust we'll still be able to address your needs.
Regards
Sanlam Client Relations
Dear Duenette
The matter has been investigated and we apologise for the service you've experienced. We have been informed that Mr MLeijdekkkers made contacted with you. He confirmed that Mr Lourence Mathee will set up an appointment to meet with you.
Regards
Client Relations
Dear Duenette
The matter has been investigated and we apologise for the service you've experienced. We have been informed that Mr MLeijdekkkers made contacted with you. He confirmed that Mr Lourence Mathee will set up an appointment to meet with you.
Regards
Client Relations