GM
Gorden M
1 reviews | Active since Oct 2017
02 Jul 2020, 12:49
Poor Customer service
Sanlam is disgusting. Poor customer service. I have been holding for entire 45 minutes without service. where do they really think we can the airtime to waste just for holding. They don't even respond their email enquiry.
Helpful (0)
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Replies (2)
Sanlam's replyOfficial
02 Jul 2020, 13:26Dear Gorden
We acknowledge receipt of your complaint. We have escalated your matter with the relevant department.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have escalated your matter with the relevant department.
Kind regards,
Sanlam Client Relations
Sanlam's reply02 Jul 2020, 13:26
Official
Dear Gorden
We acknowledge receipt of your complaint. We have escalated your matter with the relevant department.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have escalated your matter with the relevant department.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
02 Jul 2020, 15:11Dear Gorden
We have been informed that one of our consultants has contacted you and that you advised you have been assisted. If you need any further help regarding your matter, you may contact the consultant directly.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants has contacted you and that you advised you have been assisted. If you need any further help regarding your matter, you may contact the consultant directly.
Kind regards,
Sanlam Client Relations
Sanlam's reply02 Jul 2020, 15:11
Official
Dear Gorden
We have been informed that one of our consultants has contacted you and that you advised you have been assisted. If you need any further help regarding your matter, you may contact the consultant directly.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants has contacted you and that you advised you have been assisted. If you need any further help regarding your matter, you may contact the consultant directly.
Kind regards,
Sanlam Client Relations