1 reviews | Active since Dec 2014
Poor customer service!!
<p>I sent through my completed documents to the Death Claims dept. on the 28th of February 2017 and I have still not received feedback. It's been two months. This is unprofessional and completely unsatisfactory customer service!!!!!!</p>
Good day
We acknowledge receipt of your complaint and will refer this for urgent investigation. We apologise for the service you've experienced thus far.
Regards
Client Relations
Good day
We acknowledge receipt of your complaint and will refer this for urgent investigation. We apologise for the service you've experienced thus far.
Regards
Client Relations
Good day
We have been informed that our death claims department responded to you via email .
Thank you and Regards
Client Relations
Good day
We have been informed that our death claims department responded to you via email .
Thank you and Regards
Client Relations
They sent me one email which hasn't answered any of my questions yet, so I still need assistance!
They sent me one email which hasn't answered any of my questions yet, so I still need assistance!
Good day
We take note of your post and will request that they make contact with you.
Regards
Client Relations
Good day
We take note of your post and will request that they make contact with you.
Regards
Client Relations
Good day
We have been informed that Ms Blomerus from our Death claims department could not get hold of you telephonically. She sent you another email .
Thank you and Regards,
Client Relations
Good day
We have been informed that Ms Blomerus from our Death claims department could not get hold of you telephonically. She sent you another email .
Thank you and Regards,
Client Relations