ML
Monyatse L
1 reviews | Active since Aug 2020
27 Aug 2020, 05:13
Poor clients services
On 24 August 2020 I wrote email to assupol regarding my death claim. The email was respond with DC/C*** and they said they with made payment without 48 hours and incase the need anything they will also get back to meet within 48 hours. But here I am today is 27th without any communication from them. The funeral is tomorrow 28 and there is no money for groceries. Please intervene.
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Sanlam's replyOfficial
27 Aug 2020, 06:48Dear Monyatse, our sincerest condolences on the loss of your loved one. We will urgently look into this matter and provide further feedback by direct e-mail. Kind regards, Assupol Complaints Manager
Best regards,
Sanlam's reply27 Aug 2020, 06:48
Official
Dear Monyatse, our sincerest condolences on the loss of your loved one. We will urgently look into this matter and provide further feedback by direct e-mail. Kind regards, Assupol Complaints Manager
Best regards,