ZM
Zanele M
1 reviews | Active since Mar 2019
24 Oct 2022, 14:23
Poor Client Services so disappointing- Sanlam Sky
The company is failing to pay me for the claim I submitted on the 4th of October 2022 ,the company don't even bother responding to my emails, it's easy to deduct premiums but when it is time to pay it becomes a nightmare. I am so looking forward to the company that can take over my retirement annuity I have with them. I can't deal with this.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
24 Oct 2022, 15:08Good day Zanele
We are sorry to hear of your disappointment in our service. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your disappointment in our service. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply24 Oct 2022, 15:08
Official
Good day Zanele
We are sorry to hear of your disappointment in our service. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your disappointment in our service. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
25 Oct 2022, 11:58Good day Zanele
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply25 Oct 2022, 11:58
Official
Good day Zanele
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care