1 reviews | Active since Jun 2017
Poor claim handling and payout
<p>Why does Sanlam say they pay out funeral claims within 24-48hrs but in this case SG ********** 6 we have to wait 21 working days for validation. Do they think we are ******. Every month they deduct their debit orders in time, but now we have to wait 21days. This is unacceptable. You are worse than these loan sharks!!!!! Pay us our money. We need it.</p>
We acknowledge your posting, and will refer it to management at Sanlam Sky for immediate attention.
Regards
Client Relations
We acknowledge your posting, and will refer it to management at Sanlam Sky for immediate attention.
Regards
Client Relations
Now, what is your definition of family, is my wife`s cousins not my family. You have declined this policy due to this. Please give me something in print which states that my wife`s family is not my family.
Now I begin to understand what people say about insurance companies "What the big print giveth, the small print taketh away"
I also have a lot of policies with Sanlamsky and please let me know before I make a claim who according to your definition is my family or not and spare me the humiliation to be told afterwards that my wife`s family is not my family.
Now, what is your definition of family, is my wife`s cousins not my family. You have declined this policy due to this. Please give me something in print which states that my wife`s family is not my family.
Now I begin to understand what people say about insurance companies "What the big print giveth, the small print taketh away"
I also have a lot of policies with Sanlamsky and please let me know before I make a claim who according to your definition is my family or not and spare me the humiliation to be told afterwards that my wife`s family is not my family.
We acknowledge receipt of your post and will forward it to Sanlam Sky.
Regards
Client Relations
We acknowledge receipt of your post and will forward it to Sanlam Sky.
Regards
Client Relations
Good day
We have been informed that a Sanlam Sky consultant made contact with and provided you with feedback on your claim.
Regards,
Client Relations
Good day
We have been informed that a Sanlam Sky consultant made contact with and provided you with feedback on your claim.
Regards,
Client Relations