Poor and Pathetic service

I took out funeral cover with Assupol February 2023 for my parents, with my father being the principle member. Unfortunately my father passed away before the six month waiting period was over, so no pay out. My issue is Assupol did not bother to check in with me concerning my mother's cover whether i want to continue with the funeral policy. Months later i discover they just cancelled the policy all together no message, phone call or letter enquiring about my mother remaining on the cover or adding someone else to the cover. The inconvenience of finding another cover and waiting another six month to pass for my mother to be covered dreading that the same thing don't happen to her as with my father. Assupol's service is poor and pathetic. I will not recommend them to anyone.