Poor and bad service

Item: Sanlam
Rating: 1

<p>Sanlam Icover management is not efficient and cannot help clients, they dont update details as requested and no feedback is provided. No feedback on additional policy start date or receipt of policy document. </p>

Helpful (0)

Replies (3)

Sanlam's replyOfficial

10 May 2017, 10:10

We acknowledge your posting, and will refer it for immediate investigation.

Regards

Client Relations

Sanlam's reply10 May 2017, 10:10

Official

We acknowledge your posting, and will refer it for immediate investigation.

Regards

Client Relations

Sanlam's replyOfficial

12 May 2017, 09:47

Good day

We have been informed that a representative from Sanlam Sky made contact with you. They confirmed that the policy has been rectified.

We trust you find this in order.

Kind Regards

Client Relations

Sanlam's reply12 May 2017, 09:47

Official

Good day

We have been informed that a representative from Sanlam Sky made contact with you. They confirmed that the policy has been rectified.

We trust you find this in order.

Kind Regards

Client Relations

's updateReviewer Update

12 May 2017, 13:01

thank you, i am expecting a call to confirm that all is in order with my policy.

's update12 May 2017, 13:01

Reviewer Update

thank you, i am expecting a call to confirm that all is in order with my policy.