Poor

Regarding Sanlam Trust They changed their email address I think 2024 for sanlam trust I kept on calling but they gave me an email except they never bothered spelling it the way it was written due to that my personal email never delivered my mails to them when I requested money for clothing and stionery I got the correct mail from the branch in Johannesburg. From the branch in Johannesburg I forwarded an email begining of December with a copy of an affidavit making a claim for clothing, Uniform and Stationery and I also forwarded another email on 18/12/2025 with the same affidavit to make the very same claim of clothing, school uniform and stionery and till today I haven't received any fund in my account. When I call they respondy saying someone is working on it and when I was at the brench on the 18/12/2025 in Johannesburg I called with a consultant belive me no one answer. Other days when they answer they say someone is working on it or when I call these no one picking up I called today 9:00 up until 9:30 it wasn't picked up I'm complaining on this platform becouse schools are opening on the 14 January 2025