Sanlam

Item: Sanlam
Rating: 1
Author: Mandla Z

<div>Took a policy with Capitec, at some point they stopped debiting as per agreement which caused policy to lapse, even though they know they are at fault, they now say Sanlam , the underwriter refuses to reinstate. this is bull****, wont stop going viral till policy is reinstated</div>

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Replies (2)

Sanlam's replyOfficial

02 Apr 2020, 10:12

Dear Mandla

We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further investigation.

Regards,
Sanlam Client Relations

Sanlam's reply02 Apr 2020, 10:12

Official

Dear Mandla

We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further investigation.

Regards,
Sanlam Client Relations

Sanlam's replyOfficial

06 Apr 2020, 09:53

Dear Mandla

We have been informed that the relevant department has made contact with you and advised you of the way forward.

We encourage you to make direct contact with the consultant for a more expeditious handling of your case.

Regards,
Sanlam Client Relations

Sanlam's reply06 Apr 2020, 09:53

Official