KM
Kgothatso M
1 reviews | Active since Jun 2020
27 Sept 2023, 09:42
Policy refund
I cancelled my policies with Assupol and to my suprise there is a deduction again on my payslip this is such an inconvenience as that money was supposed to be used for other expensis can you please refund my money back ASAP
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Sanlam's replyOfficial
27 Sept 2023, 10:09Good day Kgothatso, thank you for your review. My apology for any frustration caused. Please send us a copy of your September payslip and recent bank statement, to arrange a refund of the September deductions, made after the cancellation of the policies in August, to ***. Regards, Assupol Complaints Manager
Sanlam's reply27 Sept 2023, 10:09
Official
Good day Kgothatso, thank you for your review. My apology for any frustration caused. Please send us a copy of your September payslip and recent bank statement, to arrange a refund of the September deductions, made after the cancellation of the policies in August, to ***. Regards, Assupol Complaints Manager