Policy Pay-out

My mom passed away recently, and i put in the claim on her policy. I must admit, it was very frustrating trying to talk to a real person. It was emails and holding on the phone for 15 - 20 minutes before I got to speak to someone. I received a pay-out two days after submitting the required documents. I was so upset because it was so much less than the policy was for. HOWEVER, the pay-out was the grocery benefit, and not the death benefit. I felt like a fool after fighting about the pay-out amount. At the end of the day, it took Assupol 4 days, from document submission, to do the full pay-out. Thank you Assupol for what you did. I am very happy with them, and would recommend them to anyone who is having doubts.