Policy number ***
I have had my icover policy since 2013, I have never had issues when changing bank details. Recently... I have had to keep reminding you to debit my account. This if getting frustrating as I cannot trust you to do the right thing. If you don't sort this out and get my premiums deducted on time every month I will take my business elsewhere.
I am so tired of doing the same thing month to month. Do I have to remind you to do your ****** jobs!!!!
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Replies (2)
Sanlam's replyOfficial
30 Nov 2020, 20:57Dear Sindile
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's reply30 Nov 2020, 20:57
Official
Dear Sindile
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
04 Dec 2020, 10:24Dear Sindile
We have received feedback that one of our consultants are in touch with you and that they are investigating your matter further.
Kind regards,
Sanlam Client Relations
We have received feedback that one of our consultants are in touch with you and that they are investigating your matter further.
Kind regards,
Sanlam Client Relations
Sanlam's reply04 Dec 2020, 10:24
Official
Dear Sindile
We have received feedback that one of our consultants are in touch with you and that they are investigating your matter further.
Kind regards,
Sanlam Client Relations
We have received feedback that one of our consultants are in touch with you and that they are investigating your matter further.
Kind regards,
Sanlam Client Relations